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The IT support specialist provides on-site desktop support for the Toronto office. The IT support specialist also supports the Sharepoint Specialist in the development and maintenance of sites developed using Sharepoint 2010.
PRIMARY RESPONSIBILITIES
• Provide on-site desktop IT support
o Triage as 1st level support and escalate as-need to 2nd level or advise on escalation
• Support IT operations with ongoing development and maintenance work
KNOWLEDGE, SKILLS & EXPERIENCE
• Ability and desire to learn Sharepoint 2010 is essential with preference for some background in Sharepoint
• ASP.net experience
• ITIL knowledge is an asset
• Strong communication skills (both spoken and written)
• Customer service orientation
• Desktop support experience (including Windows 7, MS Office)
• Other skills that would be considered an asset include (advanced MS Office integration, client-server programing experience in MS technology, SQL server experience)
TYPICAL CONTACTS
Internal:
• All levels of management and staff in Ontario
• CLEAResult corporate IT staff located in Austin, Texas
External:
• Client staff
• Other stakeholders and customers
Please email your resume to:
careers.canada@clearesult.com更多精彩文章及讨论，请光临枫下论坛 rolia.net
The IT support specialist provides on-site desktop support for the Toronto office. The IT support specialist also supports the Sharepoint Specialist in the development and maintenance of sites developed using Sharepoint 2010.
PRIMARY RESPONSIBILITIES
• Provide on-site desktop IT support
o Triage as 1st level support and escalate as-need to 2nd level or advise on escalation
• Support IT operations with ongoing development and maintenance work
KNOWLEDGE, SKILLS & EXPERIENCE
• Ability and desire to learn Sharepoint 2010 is essential with preference for some background in Sharepoint
• ASP.net experience
• ITIL knowledge is an asset
• Strong communication skills (both spoken and written)
• Customer service orientation
• Desktop support experience (including Windows 7, MS Office)
• Other skills that would be considered an asset include (advanced MS Office integration, client-server programing experience in MS technology, SQL server experience)
TYPICAL CONTACTS
Internal:
• All levels of management and staff in Ontario
• CLEAResult corporate IT staff located in Austin, Texas
External:
• Client staff
• Other stakeholders and customers
Please email your resume to:
careers.canada@clearesult.com更多精彩文章及讨论，请光临枫下论坛 rolia.net