本文发表在 rolia.net 枫下论坛​We are looking for a young, enthusiastic ​technical support person to join our team. The individual must be willing to learn, work hard and help our company move forward in the right direction. The person will be part of a team that is responsible for ​supporting the Geotab product suit​.
Duties and Tasks/Essential Functions:
Telephone and remote support for customers on all Geotab product suits
Testing and configuring hardware
Testing and configuring software
Onsite support where applicable
New product development testing
Product troubleshooting and diagnostics
Technical training via webinars to reseller network and customers

Skill and Knowledge Qualifications:
Degree in Computer Science, Science or Engineering
Fluent in English and demonstrates good communication skills.
Demonstrate strong organizational skills.
Able to work independently and in a team environment.
Required to travel (mainly to the United States)
Must be willing to work flexible working hours
Transact-SQL as an asset
Competencies:
Exemplary Attendance and Punctuality
Focuses and guides self and team members in accomplishing work objectives.
Makes customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.
Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions. Technical/professional expertise is demonstrated through problem solving, applying technical knowledge, and product and service management for the functional area in which employee operates.
Conditions:
Must be able to sit for long periods of time
Position requires use of headset/microphone更多精彩文章及讨论，请光临枫下论坛 rolia.net